π Welcome to the Recurve FLEX Platform Docs
Your single source of truth for everything Recurve.
This documentation portal is designed to support you in understanding, configuring, and using the Recurve FLEX Platform to unlock demand-side energy insights, drive program performance, and streamline participation.
π Getting Startedβ
Whether you're launching a new platform instance or updating existing data, start here:
- FLEX Platform Data Guide: Learn what data is required and how to structure it
- SFTP Connection Guide: Set up secure data uploads to Recurve
- Password Reset Instructions: Trouble logging in? Follow these steps
π Data Schemas & Upload Requirementsβ
Ensure your data is accepted and processed correctly by following our schema requirements:
- Targeting Client Data Schema: For programs focused on customer targeting and segmentation
- Measurement Client Data Schema: Required for evaluating energy savings and performance over time
Each schema includes detailed examples, formatting rules, and file naming conventions. If youβre unsure which schema applies, refer to the Data Guide or reach out to your Recurve contact.
π₯ User Managementβ
Admins can manage access for their teams:
- User Management Guide: Invite and remove users, reset passwords, and assign roles
- Password Reset Instructions: Share this with team members who need access or are locked out
π Security & Complianceβ
Recurve is SOC 2 Type 1 and Type 2 compliant. We take your data seriously and implement best-in-class controls across all our systems. For more information, contact your account manager.
π¬ Need Help?β
If you get stuck, the Recurve team is here for you. Reach out to your Strategic Account Manager or email us at support@recurve.com.
Letβs get started building a smarter, cleaner gridβtogether.